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FAQ

  • where the goods come from (leather, buckles) ?
    The leathers come from french, spanish or italian tanneries, selected individually by quality suppliers The hardware come from European suppliers, made of stainless steel from EU-based manufacturing and assembly plants
  • I would like a much more personalized product, is this possible?
    Of course, you can message us about your idea, but try to be as precise as possible in your description (photos accepted), additional costs may be added as well as a longer deadline
  • Is it possible to pick up the order at the workshop?
    No, the workshop is not accessible for visits, however it is possible to collect your equipment at an event in which the company is participating for a showroom or dealers den
  • I am allergic to nickel, is this a problem?
    Not at all, all the stainless steel hardware are nickel free, the leathers are also 100% tanned without chemicals harmful to human skin (nickel, chromium, mercury, etc.)
  • I am placing a big order, is a discount possible ?
    No, prices are calculated regarding the customer care + materials + crafting time costs, those can not be reduced sadly
  • where are the products made?
    All the goods in this shop are hand crafted in the only workshop of the company, based in north of france
  • Are the pups or ponies on pics included ?
    no sadly, out of stock already :p
  • Is it possible to rent products?
    No, each product is custom made and renting it would damage it or give signs of use and would lose value.
  • Is it possible to modify a premade good ?
    No, but if you want the same item it is always possible to request it as a custom order, but the price will necessarily be different
  • Are the products latex safe?
    Yes ! There are no sharp or pointed parts on the products, the finishes are neat and several padded leather parts (the lining) are placed to protect your latex suit, lycra, wetsuit or directly on your skin Since the buckles are made of stainless steel, there is no problem with rust. However, if the buckles and rivets are made of brass, care is taken to ensure that there is no contact between the buckles and the suit (extra lining parts).
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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